Welcome to Crystal Communications
Professional ICT Products and Services
Crystal Communications offers a diverse range of products and services with over two decades of experience in the ICT industry.
Crystal Communications was founded in 1999 by Dr Lawrence McCrystal and Stephan Botha, who both have a passion for communication systems and connecting people seamlessly. Today more than 350 customers in Southern Africa enjoy the operational benefit of our exceptional service.
Who Are We
Crystal Communications has been optimising our customers’ investment in telecommunications and networks systems for the last 22 years. Our focus is on offering you our client professional, prompt and expert technical support. These services include diagnostic assistance, and advice on configuration and applications.
The mission of Crystal Communications is to provide our Clients with the most efficient and cost-effective Information Technology, Telecommunications, and Backup Power solutions available to meet their needs. We do this by strategically designing, supplying, installing, and supporting our Clients’ business-critical ICT and backup power infrastructure.
What We Do
Why Choose Us?
From our sales representatives to our technical support team, we provide the highest level of expertise and professional service unrivalled within the industry.
We have strategically joined forces with select partners, distributers, and service providers to ensure the best possible prices to our clients while maintaining the highest quality standards
Our technical support team is certified in various domains and have over 50 year of cumulative experience in everything ICT, from telephony support to networking and Microsoft servers.
Our Service Level Agreements ensure the fastest response and resolution times with an average fault resolution time of 4 hours.
Our sales representatives ensure that all our customers’ needs are addressed and along with our solutions architects ensure that the end product or service not only satisfies these needs, but does so in the most efficient and cost effective manner possible.
We specialize in a wide range of products and services. From voice and data, to IT support and backup power solutions.
We are a Level 2 B-BBEE Contributor
Average Resolution Time
Cumulative Technical Experience